Notice history

Operational

09 2021

10 2021

11 2021

09 2021

10 2021

11 2021

No notices reported this month

Resolved
29 10 2021 at 10:24 PM
Resolved
29 10 2021 at 10:24 PM
All services were restored overnight and full network capacity has been restored. We will continue monitoring to ensure all systems are fully functional after the massive repair task was completed!
Update
29 10 2021 at 7:30 AM
Update
29 10 2021 at 7:30 AM
Technicians worked throughout last night sourcing equipment and planning how to tackle repairs which started at 5am this morning. Much progress has been made today by the team on site, but full network capacity may not be fully back online until some point over the weekend. We thank you for your patience while this massive task is undertaken!
Update
28 10 2021 at 9:49 AM
Update
28 10 2021 at 9:49 AM
Technicians have identified significant storm damage to a tower site that may take several days to repair. During this time some degradation of performance may be apparent from time to time as full operation is restored. We thank you for your patience!
Investigating
28 10 2021 at 8:06 AM
Investigating
28 10 2021 at 8:06 AM
Due to infrastructure damage on one of our backhaul links due to the severe weather, users may experience some degradation of service until it is safe for technicians to assess and undertake repairs. We will update this information once we have a clearer picture of the situation.

Resolved
27 09 2021 at 7:30 AM
Resolved
27 09 2021 at 7:30 AM
The incident has been resolved. Technicians will continue to monitor the situation
Investigating
27 09 2021 at 5:26 AM
Investigating
27 09 2021 at 5:26 AM
An equipment failure in our data centre has lead to service issues for customers across the area. A fix has been implemented and services should be returning to normal We will continue to monitor to ensure all services have returned to normal

09 2021 to 11 2021

goyderCONNECT - Notice history