goyderCONNECT - Notice history

All systems operational

Data Centre Services - Operational

100% - uptime
07 2025 · 100.0%08 · 100.0%09 · 100.0%

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07 2025
08 2025
09 2025

Upstream/Transit - Operational

100% - uptime
07 2025 · 100.0%08 · 100.0%09 · 100.0%

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07 2025
08 2025
09 2025

Notice history

09 2025

No notices reported this month

08 2025

Service Degradation
  • Resolved
    Resolved

    All systems back to normal and monitoring,

  • Investigating
    Investigating

    We are investigating an issue with our upstream fibre provider. Further updates as they become available.

07 2025

Upstream Carrier Fibre Issue
  • Resolved
    Resolved

    Our upstream fibre provider has now rectified the issue and all services have returned to full capacity.

  • Investigating
    Investigating

    Our primary upstream carrier is having an issue and we are currently awaiting updates from them Services will be connected but are running on backup links and may suffer from some degradation until the primary fibre comes back online

OUTAGE ADVICE - HTW & WHR
  • Resolved
    Resolved

    The fix seems to be stable and we are continuing to monitor

  • Update
    Update

    UPDATE - Techs have identified the issue and applied a fix. Services are returning to normal and we will continue to monitor

  • Investigating
    Investigating

    We are investigating an issue affecting our Hilltown & White Hut Road towers - further updates to follow

PRIMARY BACKHAUL MAINTENACE
  • Planned
    08 07 2025 at 2:30 PM
    Planned
    08 07 2025 at 2:30 PM

    Techs will be completing maintenance on the primary feed to the goyderCONNECT network between midnight and 6am on 9/7/25. Outage duration is likely to be 60min in duration. Some degradation of services is possible during this period as traffic takes alternate redundant paths

OUTAGE ADVICE - WWF
  • Resolved
    Resolved

    All systems are back online and being closely monitored!

  • Update
    Update

    UPDATE 10/7.25 6:00pm Tech tried valiantly this afternoon in very trying conditions to complete repairs but were hampered by continuing strong winds and rain bands. They will return in the morning! Our apologies for the extended outage but the current weather conditions and restrictions on site access because of them have played a big part :(

  • Update
    Update

    UPDATE 10/7/25 9:00am Techs will be attempting to gain access to the site today to complete repairs now that the weather conditions have abated. Thank you for your patience but the safety of our team is important!

  • Investigating
    Investigating

    ***OUTAGE ADVICE*** Waterloo Area UPDATE 8/7/25 1:20pm Techs have attempted to access the site but due to winds in excess of 100km/h at the site it has been deemed unsafe to do so. We will have to wait for conditions to abate before they can make another attempt 🙁 8/7/25 10.20am We are aware of an outage affecting our WWF site located near Waterloo. We again apologise for the inconvenience caused. We seem to have a difficult to pinpoint gremlin determined to create havoc combined with some site access restrictions slowing our ability to respond 🙁 Updates to follow

07 2025 to 09 2025

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