goyderCONNECT - Notice history

All systems operational

Data Centre Services - Operational

100% - uptime
10 2021 · 100.0%11 · 100.0%12 · 100.0%

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10 2021
11 2021
12 2021

Upstream/Transit - Operational

100% - uptime
10 2021 · 100.0%11 · 100.0%12 · 100.0%

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10 2021
11 2021
12 2021

Notice history

12 2021

Farrell Flat Township - Power Infrastructure Damage
  • Resolved
    Resolved

    Infrastructure repairs have been completed and power restored

  • Investigating
    Investigating

    Due to significant damage cause to power infrastructure within Farrell Flat Township, our township tower backup power reserves may be depleted before power is restored. Whilst currently operational, we will monitor the situation overnight and deploy additional resources in the morning to restore connectivity if required.

Fibre Cut - Degraded Performance
  • Resolved
    Resolved

    Monitoring - Fibre repair work has been completed and we are monitoring the link to ensure no further issues, all services should be back to normal operation

  • Investigating
    Investigating

    Due to one of the optical fibres feeding parts of our network sustaining damage, traffic within our network has been re-routed. This will result in some potential performance degradation until the damaged fibre is repaired

11 2021

No notices reported this month

10 2021

Degraded performance due to equipment damage
  • Resolved
    Resolved

    All services were restored overnight and full network capacity has been restored. We will continue monitoring to ensure all systems are fully functional after the massive repair task was completed!

  • Update
    Update

    Technicians worked throughout last night sourcing equipment and planning how to tackle repairs which started at 5am this morning. Much progress has been made today by the team on site, but full network capacity may not be fully back online until some point over the weekend. We thank you for your patience while this massive task is undertaken!

  • Update
    Update

    Technicians have identified significant storm damage to a tower site that may take several days to repair. During this time some degradation of performance may be apparent from time to time as full operation is restored. We thank you for your patience!

  • Investigating
    Investigating

    Due to infrastructure damage on one of our backhaul links due to the severe weather, users may experience some degradation of service until it is safe for technicians to assess and undertake repairs. We will update this information once we have a clearer picture of the situation.

10 2021 to 12 2021

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